Our Quality Promise
We recognise the future success of the business and our position as one of the world’s leading presswork companies depends upon our continuing achievement of customer satisfaction.
We are therefore committed to improving the management system and maintaining the highest levels of presswork quality and delivery performance, whilst remaining highly competitive in an increasing changing global market.
In order to meet the challenging needs of our customers, we will adopt an internal culture of continuous improvement where all employees will be encouraged to be involved in teamwork and where employees at all levels will also work toward our philosophy of “customer first”.
Our quality policy can therefore be expressed as:
‘The attainment of customer satisfaction by consistently considering “customer first” in everything we do’.